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SUPPORT

Help Center

Frequently asked questions below. If you cannot find what you need, write to info@archome.store.

How does the credit system work?

Each tool consumes credits. Interior, exterior, landscape cost 10; masterplan, style transfer, inpainting, material swap cost 15; video costs 50-200. You start with 10 free credits.

How long are credits valid?

Purchased credits expire after 12 months if unused.

What if I am not happy with render quality?

AI results are not always perfect first time. Adjust the prompt and try again. Used credits are not refundable, but for service errors contact info@archome.store.

Do I own the images?

Yes. All generated images are yours, free for commercial and personal use.

How do I close my account?

Go to Dashboard Settings, or email info@archome.store. Data is deleted within 30 days.

I forgot my password?

On the login page click Forgot password. A reset link will be emailed.

What is your refund policy?

If you have not used any credits, you can request a full refund within 14 days.

Is there an education discount?

Yes. Students and educators get special discounts. Email info@archome.store with documentation.

Enterprise options?

We have custom packages for architecture firms and organizations. Email info@archome.store.

My question is not here?

Email info@archome.store. We respond within 24 hours.

Still need help?

Write to us and we will get back to you soon.

info@archome.store